Patients & Visitors

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At Eastern New Mexico Medical Center, we understand that coming to the hospital as a patient or as a loved one's support person can be a difficult, often overwhelming experience. Whether you’re preparing for a hospital stay or stopping by to see friends and family, knowing where to go and what to bring will help make your visit less stressful. To make your experience easier, we want to provide you with helpful information you may need to plan your visit, such as what to expect, parking instructions, transportation and more.

Visiting Policies & Hours

Next to our patients, our patients’ friends and family members are the most important people we know. Spending time with someone who cares during a hospital stay stimulates smiles and lifts spirits—on both sides of the hospital bed. That’s why we encourage visitors to come see us, sit and stay awhile; it’s a healthy experience for everyone.

Visiting Hours:

6 a.m. - 8 p.m., daily

Critical Care:

Our critical care unit is a secure unit. Visitors must use the telephone outside the unit to call the nurse’s station to enter. Only appropriate visitors will be given access, during the following times:
Immediate family: 9 a.m. - 5 p.m. and 7 - 8 p.m.
Children age 14 and older: 4 - 5 p.m.
Other visitors: 7 - 8 p.m.

Family Care Services:

Pediatrics, nursery, labor and delivery, obstetrics and gynecology are secure units. Visitors must use the telephone outside the unit to call the nurse’s station to enter. Only appropriate visitors will be given access, during the following times:
Parents of newborns & pediatric patients: unlimited visiting
Other visitors: 10 a.m. - 8 p.m.

Sunrise Mental Health Center:

The Sunrise Mental Health Center is a secure unit. Visitors must use the telephone outside the unit to call the nurse’s station to enter. Only appropriate visitors will be given access, during the following times:
6 a.m. – 8 p.m. weekdays
1 - 3 p.m., 6 - 8 p.m. weekends
For more information, please call (575) 622-8170.

Details:

You can have a maximum of two visitors at any one time.
Children under the age of 14 require special permission by patient’s nurse to visit patient rooms.
For safety and infection control reasons, children under age 14 are not allowed on some units.
Wash your hands often while visiting our facility. It prevents the spread of germs that can cause infection.
If you’ve got a fever, cold or any infection symptoms, please stay home.
Eastern New Mexico Medical Center is a tobacco-free campus. No smoking is allowed anywhere on the grounds.
Don’t bring patients food or candies unless your attending doctor gives permission.